Jobs: Systems Operations Supervisor, Honeywell (China or India)

This position has responsibility for all aspects of Connected Technologies (CT) APAC operating systems, business processes and IT services support. The role serves as the point all system operations.

Key Responsibilities
• Operate, maintain, & enhance all aspects of CT system operations.
• Manages incident resolution with end-to-end ownership of trouble tickets with robust reporting and dashboard capabilities.
• Manages software deployments & executes post deployment monitoring& reporting.
• Manages a monitoring operations center (MOC) for CT devices and related backend systems.
• Develop best practices for all digital operation activities.
• Responsible for IT Effectiveness, establishing long-term process for improving CT IT organizational performance through consistently improving common processes.
• Manages resources for area of responsibility including succession planning, performance management, career development, compensation, training and development.
• Managing an effective process for communicating with Enterprise services & Support organization, IT & Functional Partners, SBU Business Leaders and ensuring key decisions are achieved and cascaded to all relevant parties
• Sponsors development and ensures compliance with process improvement techniques such as six sigma tools and IT policies and processes.

Key Qualifications

• Management experience and a respected, credible leader.
• Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time and within budget
• Experience working with remote teams globally.
• Individual must be process and customer focused.
• Results driven with a positive can do attitude.
• Excellent collaboration and negotiation skills.
• Highly team oriented.
• Can operate effectively in global networks and across all ACS Functions, SBU’s and Enterprise IT organization.
• Demonstrated success in cross SBU / “Matrix” Leadership roles.
• Ability to apply situational management techniques
• Six Sigma / DFSS background, strong analytical skills
• Understanding of the Honeywell Operating System and lean principles.
• Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time and within budget.
• Bachelor’s/Master’s degree in related technology/business areas or equivalent work experience.

Apply here


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